Refund Policy

Thank you for shopping with VIRELATHA. We are committed to providing our customers with the highest quality products. However, if you are not entirely satisfied with your purchase, we are here to assist you with your refund requests.

Eligibility for Refund

• Products must be returned within 30 days of the purchase date.
• Items should be unused and in the same condition as received.
• Original packaging and receipt or proof of purchase are required.

Non-Refundable Items

Certain items are exempt from being refunded, including:

• Gift cards
• Downloadable software products
• Personalized goods

Refund Process

To initiate a refund, please contact our customer support team at [email protected] with your order details. Our team will assist you throughout the process.

Refund Approval

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 5-10 business days.

Late or Missing Refunds

If you do not receive a refund within the stipulated time, please reach out to your bank. There might be processing delays before a refund is reflected. If you’ve done this and still have not received your refund, contact us at [email protected].

Contact Us

For more information on refunds, please contact us:

VIRELATHA
123 Business Avenue, Suite 456
New York, NY 10001
Phone: (123) 456-7890
Email: [email protected]